Create an Audience

Before you can create an email campaign to broadcast to recipients, you must first create an audience. An Audience in QuoteCloud is a set of contacts (email addresses and names of people you are sending campaign emails to).

To create an Audience, follow these instructions in this topic.

Click on the Campaigns icon in the left vertical menu, then click on the Audience option in the top menu row, as shown below.

Click on the Create Audience button

Type a suitable name for your Audience. You can have any number of Audiences. However, it is better to have fewer Audiences and use Tags to segment your audience database. Think carefully about how you want to build your audience database, and consider how you will manage people opting out of receiving your emails.

Click on the Create button to confirm the creation of your new audience database.

The next step is to add contacts to your Audience; this can be done manually by adding each contact one at a time or importing contact data via a comma-delimited text file (CSV).

To add contacts manually, click on the Add Contacts drop-down menu and select Add a Subscriber, as shown below.

You will now see the input form to add the information about your new contact (referred to as a "subscriber" because that person has chosen to subscribe to receive your emails)

Type the first name, last name and email address of your new subscriber; next, you need to decide if you should apply Tags to this subscriber. A Tag is a label that you can apply to subscribers; they are sometimes used when selecting contacts in an audience for an email campaign. For example, you might create a tag to specify gender or age group; then, in a campaign, if you wanted on "female" contacts aged 18-25, tags would provide this segmentation feature.

If this Audience is brand new, there will be no Tags available to assign; you can use the plus icon to create a new Tag, as shown below.

If you want to use Tags, type the value of a Tag, e.g. Male or Female for gender. Press the Enter (Return) key. Then select the value from the list. You will now see the Tag assigned to this contact, as shown in our example below.

Click on the Subscribe button to save your new contact.

If you want to add more contacts to an Audience, you can do this directly from the Audience dashboard as another easy point to update an Audience database. Click on the add contact on the right-hand side of the Audience list; an icon is a person with a plus sign.

As shown below, you will then see the Add a subscriber input form to complete the details for your new contact.

Related User Guide Topics

Edit a Contact in an Audience

12 Mar 2021

An Audience is a set of contacts that will receive an email from a campaign. An Audeince can be segmented using tags to identify certain characteristics of a contact, such as gender, age group, industry, etc. The details of these contacts typically consist of a; First Name, Last Name and Email Address.QuoteCloud makes it super easy to edit the details of a contact at any point.

Creating Tags for Contacts

12 Mar 2021

Purpose of Tags on a contact is add labels (categories) that describe the contact, for example Gender, MALE and FEMALE. You might want to send a specific email to only females in an audience, in order to acheive this you must first apply Tags to each client so the software knows which contacts to select in an Audience.

Email Marketing - Import Contacts to an Audience

14 Aug 2020

If you want to import a large number of contacts from another source, for example a CRM, Spreadsheet, or accounting package, using a text import file (CSV format) is an easy method to complete this task. This tutorial describes the process to complete an import of contacts into an audience.

Email Marketing - Manually Unsubscribe a Contact from an Audience

11 Aug 2020

Learn how to manually unsubscribe a contact from an audience